Nuts and Bolts Books |
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About the Author(s) Taken from the introduction to The Street-Smart Restaurant Development Handbook by James M. T. Chao Before we get into the "meat" of this HANDBOOK, we'd like you to know a little bit about us, the guys "in the trenches". We're not just some people with a little experience and a lot of guessing. We're not professional writers or researchers. We don't talk about how things should be. We talk about HOW THINGS ARE. We won't waste your time and money. The Author & sources have over three decades of experience in the restaurant business. ALL OF US HAVE OWNED AND OPERATED MORE THAN ONE RESTAURANT. We have all had to MEET PAYROLLS, dealt with TAXES, BILLS FROM SUPPLIERS, INSURANCE, LICENSES, PURCHASING, EMPLOYEE PROBLEMS, SCHEDULING and MARKETING, not to mention SELECTION and NEGOTIATION FOR SITES, and well as DESIGN and CONSTRUCTION and PURCHASING of FURNITURE, FIXTURES AND EQUIPMENT ( F.F.& E.). Oh yes, all of us have been on our hands and knees, cleaning under the ovens, sinks, make tables and everything else in the middle of the night, after closing, so that the health inspector wouldn't slap a re-inspection fee or, even worse, shut us down. In addition to that, we have all worked for national franchise restaurant companies. Our experiences include being Director and/or Manager of Real Estate, Construction, Architecture, Interior Design, Purchasing as well as serving in Marketing Committee and in senior management capacities making decisions effecting all aspects of a national franchise restaurant chain. Our credentials includes professional education (including post-university level graduate studies), professional licenses, professional affiliations as well as certifications by State Agencies to lecture to Real Estate and other Professionals in seminars which qualified as REQUIRED CONTINUE EDUCATION for the purpose of maintaining their licenses. In addition, our accomplishments in our careers have led to recognition in reference publications such as seven different categories of WHO'S WHO publications. Currently, we are independent business owners in Architecture, Construction and Purchasing with one of us in Commercial Real Estate. WE ALL SPECIALIZE IN THE RESTAURANT BUSINESS. |
